All About Webstaurantstore Auto Reorder

Whether you operate a restaurant, dining hall, or bakery, it is no simple feat to orchestrate the many moving pieces of your food establishment. From eliminating food waste to ensuring you have sufficient ingredients and supplies, managing your inventory is fundamental to the success of your business. That’s why we’ve made it easy for you with Auto Reorder, which ensures that you will always have critical items on hand. Read all about it below.

• What Is Auto Reorder?
• How to Create a New Auto Reorder
• How to Access Your Auto Reorder Management Page
• How to Use Your Auto Reorder Management Page
• Auto Reorder FAQs

What Is Auto Reorder?

Auto Reorder enables you to schedule automatic product purchases that are shipped at set intervals of time. Only select items are eligible for Auto Reorder. They are noted on the site with an Auto Reorder symbol, which you can see on this page to the right.

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Most Popular Auto Reorder Items

With over 12,000 eligible products for Auto reorder, you can ensure you always have your most important items in stock. Here are some of the most popular items available for Auto Reorder:

• Take-out containers and to-go boxes
• Paper cups
• Plastic utensils
• Condiments
• Beverages
• Janitorial disposables

Why Use Auto Reorder?

Below are the benefits that Auto Reorder can bring to you and your business.

• Stay stocked up on critical products or ingredients and avoid detrimental shortages
• Receive 25% off shipping on every Auto Reorder
• Choose from over 12,000 products available for Auto Reorder
• Improve your bottom line with pricing that beats cash-and-carry stores and your food distributor
• Save time and energy by having items shipped to you instead of going to a store

How to Create a New Auto Reorder

Below are the simple steps to create a new Auto Reorder.

• 1.

  Select the product you would like to set up with Auto Reorder. Check for the Auto Reorder symbol on the product page to make sure it is eligible.

• 2.

  Turn the Auto Reorder toggle switch to “on.”

• 3.

  If this is your first time using Auto Reorder, add a new Auto Reorder to your cart.

• 4.

  Choose your desired delivery interval of every two weeks or one, two, three, or six months.

• 5.

  Click "Add to Cart". Either view your order with "View Cart" or continue the purchase by selecting "Checkout".

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Using the Auto Reorder Management Page

You can easily manage your Auto Reorders on the Auto Reorder management page. Below are directions to access your Auto Reorders. Additionally, we’ve included the capabilities of the page along with the corresponding area on the Auto Reorder Management page to the right.

How to Access Your Auto Reorder Management Page

Below we explain how to access your Auto Reorder Management Page.

• 1.

  In the top right-hand corner, click on the drop-down that has "[Your Name] Account" and select "Orders".

• 2.

  On the left side of the page beneath "Orders," select "Auto Reorder."

• 3.

  You will see a list of your Auto Reorder product(s). Find the product you would like to manage. On the right, click the green "Edit Auto Reorder" text for the product.

• 4.

  Your Auto Reorder Management page should come up.



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How to Use Your Auto Reorder Management Page

You can make a variety of changes to your Auto Reorders. See below for a description of the abilities of the page and where you can make those changes on the page. Each number on the image corresponds to a below action.

• 1.

  On the right-hand side, select the "Auto Reorder Settings" tab to customize the name of your order.

• 2.

  To better fit your current needs, you can select to keep your Auto Reorder active or inactive.

• 3.

  If you decide that you no longer want or need Auto Reorder for the selected product, you can cancel it entirely by clicking "Delete".

• 4.

  From the "Order Options" dropdown, you can choose from a variety of different functions.

• 5.

  If you need your Auto Reorder shipped right away (instead of waiting for your next scheduled delivery), you can click the "Order Now" button.

• 6.

  If you don't need your next scheduled order right away, you can skip it by clicking the "Skip Delivery" button.

• 7.

  If you want to change future Auto Reorder shipping dates, select "Adjust Schedule".

• 8.

  To change desired delivery intervals, select "Adjust Frequency".

• 9.

  You can either save your shipping address or edit an existing one depending on your needs.

• 10.

  By selecting "Change" under the "Payment" section, you can choose a saved credit card from your account or you can add a new one.

• 11.

  Under "Your Items" click "Edit", to change the product quantity, or click "Remove" to remove a product from Auto Reorder.

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Auto Reorder FAQs

For common inquiries about Auto Reorder, see the below frequently asked questions.

I received an email titled “Auto Reorder Available to Merge.” What does this mean?

If you have multiple reorders in your account, this means that you have opted to be notified if your Auto Reorders can be merged. You can click on the “my account page” link in the email and opt to merge your orders if desired.

What does it mean to merge my Auto Reorders?

Merging your Auto Reorders means you are choosing to combine your orders to be shipped together. This helps you save on shipping, as you are only paying the shipping fee for one shipment as opposed to multiple Auto Reorder shipments.

How can I merge my Auto Reorders?

If you’d like the possibility to merge your Auto Reorders, there are 2 options to do so. In the first option, you can check the box on your management page. You will be prompted to merge your Auto Reorders through email, and our system will merge them for you. In the second option, you can manually merge your orders when you are initially setting up Auto Reorder. You would simply add multiple items to one Auto Reorder.

How does Auto Reorder differ from Rapid Reorder?

At the top of the homepage next to “My Account,” you will see a button titled “Rapid Reorder.” With this function, you can view a list of items that you have bought in the past. Rapid Reorder makes it easy to re-order your items by eliminating the time you would have spent re-searching for products. Like Auto Reorder, it saves you valuable time by enabling you to order items quickly.

What Happens If My Auto-Reorder Item(s) Are Out of Stock?

You will receive email notifications before your shipping date. You can contact us to replace the out-of-stock item(s) or to ship any available quantity and backorder/cancel the remaining. If no alteration is requested, we will remove the out-of-stock item(s) from your order and any remaining in-stock items will process. If the out-of-stock item(s) is the only item on your order, the entire auto-reorder will be skipped until the next scheduled ship date.

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We are committed to providing foodservice professionals with the information and tools they need to thrive in the industry. With functions such as Auto Reorder, Rapid Reorder, and WebstaurantPlus, we help you and your business save valuable time and energy without cutting into your bottom line.