Vending machines provide snacks and drinks for purchase in break rooms, waiting rooms, and school cafeterias across the globe. Since vending machines don't require in-person monitoring, problems that interrupt service might go unaddressed and frustrate customers. Whether it is rejecting bills or products getting stuck, here's a vending machine troubleshooting guide to help you keep your machines operational.
Use the following links to troubleshoot your vending machine:
Whether you have a vending machine in your breakroom or own a vending machine business, knowing how vending machines work allows you to solve problems more quickly. Despite the many types of vending machines available, all of them function similarly. Essentially, vending machines are automated concession stands, allowing customers to purchase drinks, prepackaged snacks, or even hot meals without needing an attendant. Vending machines vary in style and type of products served that range from individual snacks to cold bottled drinks to hot coffee. While coins are the most common payment method, many machines accept low-value bills and even have a chip reader for credit card payments.
Here's a simple outline of how vending machines work.
Since vending machines are fully automated, understanding the different vending machine parts allows you to troubleshoot problems more efficiently. For example, a vending machine not accepting cash payments means your bill acceptor is malfunctioning. Knowing that information lets you address the issue more quickly and inexpensively than inspecting the machine. Below is a list of vending machine parts and their functions.
Knowing how to reset a vending machine provides a quick, though not foolproof, way of fixing vending machine problems. Since vending machines rely on sensors and mechanisms to function, turning them off and back on sometimes solves errors with no root cause. If resetting the vending machine solves the problem, you should still complete thorough checks of the vending machine to make sure everything is still clean and operational. Additionally, consult the owner's manual for your vending machine for solutions before trying to reset the machine.
A significant pain point for vending machines is when the machine won't dispense products after the payment has been inserted and accepted. This problem leads to people shaking the vending machine or trying to reach through the slot to obtain the stuck snack, which causes further damage to your vending machine. However, these simple fixes help eliminate jamming issues so customers can enjoy candy, snacks, or drinks.
While vending machines not taking bills is a common problem, there might be more reasons than your dollar bill being too wrinkled. When the machine rejects a crisp dollar, several things might be wrong within the vending machine itself. Checking the dollar validator or replacing change reserves are simple fixes to this problem.
Nothing is more frustrating than inserting a quarter into a vending machine to get a delicious snack, only for the machine to spit it right back. While trying again with a new coin occasionally solves the problem, sometimes the machine refuses to accept change. Vending machines not taking coins could point to several underlying issues, including low change, dirty or worn-out parts, and outdated mechanisms. Check out some simple fixes to these problems below.
While this problem does not require complicated maintenance, an out-of-stock vending machine impedes your business just as much as a mechanical issue. However, solving this problem is equally simple.
While vending machines inevitably malfunction, there are many measures to prevent frequent problems. These vending machine maintenance tips are simple, inexpensive, and far less time-consuming than replacing different parts of your machine. Furthermore, completing these easy checks saves you time and money in the future by keeping your vending machine in working order.
Related Resources
Beverage-Air Cooler Troubleshooting Guide
Refrigerators and coolers are some of the most important equipment in any commercial kitchen, and keeping them in good condition is essential. A cooler that doesn't work correctly can cause drinks to be stored at the wrong temperature, ingredients to spoil, and pose a hazard in your workplace. Over time, even the most dependable brands, like Beverage-Air , will experience leaks, power issues, and the inability to maintain temperatures. We'll outline the major issues customers encounter with their Beverage-Air coolers and how to remedy them below. Shop All Beverage-Air Parts Use the following links to navigate and learn how to troubleshoot common Beverage-Air cooler issues: Cooler is Not Cooling Cooler is Taking Longer to Cool Than Normal Co
Generator Troubleshooting Guide
Generators are a must-have piece of equipment for outdoor events when outlets are scarce or unavailable, or in case of a power outage . Even the most reliable brands can experience malfunctions from time to time, so it is important to know what to look for when an issue arises. This comprehensive troubleshooting guide will list common problems that can affect any type of generator over time, what to check for to diagnose the issue, and simple fixes you can make to get your generator back to operating efficiently. Use the following links to navigate and learn how to troubleshoot common generator issues: Generator Won't Start Generator Runs but No Power Generator Won't Turn Over Generator Is Sputtering Generator Troubleshooting Video Generato
Scotsman Ice Machine Troubleshooting Guide
Commercial ice machines play a crucial role in various establishments such as restaurants, bars, cafes, hotels, and offices. Despite being top-performing brands like Scotsman , these machines may encounter malfunctions due to their frequent heavy use. Some problems can be resolved with a simple fix or thorough cleaning, while others may necessitate the expertise of a service technician. Explore our selection of Scotsman parts and accessories to replace any lost or damaged components. Shop All Scotsman Parts and Accessories Use the following links to troubleshoot your Scotsman ice machine: Not Producing Enough Ice Machine Is Leaking Mold in Machine Machine Freezing Service and Error Codes Replacement Parts